Telephone

(0044) 0121 246 7550. Lines are open 9am - 12 noon Monday to Friday. Our answer phone service is available 24 hours a day, 7 days a week.

Post

Send your order to: 20 Frederick Road, Edgbaston, Birmingham, B15 1JN.
Important: Please check your order, as we cannot accept responsibility for errors if you have not notified us immediately.

Payment

We ask for full payment at the time of order. Payment by cheque must be in UK sterling and be payable to:

Victoria Linehan
address: c/o Edgbaston Fine Detail
20 Frederick Road
Edgbaston
Birmingham
B15 1JN

Delivery

Delivery is within 10 working days from receipt and clearance of your cheque for the full amount of the order. Orders are subject to a delivery charge. We can also arrange overseas delivery, please ask for details.

Collections

If you wish to collect your order, please arrange for collection beforehand by contacting Edgbaston Fine Detail. In the event that products are not collected within two months of the customer being notified that the order is ready, we reserve the right to cancel your order and payment is non refundable.

Guarantee

If for any reason you are not totally satisfied, just notify us within 48 hours of delivery and we will arrange for it to be rectified at no additional expense to you. We will not accept responsibility if we are not notified within this time limit. This guarantee does not affect your statutory rights.

Bespoke Service

We may be able to customise products to suit your individual needs. Please call or e-mail us with your requirements to receive our creative input or advice.

Product Development

We reserve the right to make changes to our products, and will make any significant changes known to our customers. We do not accept any liability arising as a result of such changes.

Cancellations

No amendments or cancellations can be made once production has commenced. Once orders have been placed and paid for all payments are non-refundable.